E999 Privacy Policy — Your Data is Completely Secure
Last Updated: January 2025
Welcome to the e999 platform. We believe that protecting your personal information is our highest responsibility. This privacy policy explains in detail what information we collect, how we use it, and how we keep your data secure. Please read this policy carefully before using our services.
Join Now View FAQWhat Information Do We Collect and Why?
We collect the following information to improve your experience
Personal Identity Information
When registering an account at e999, we collect your name, email address, date of birth, and mobile number. This information is essential for verifying your identity and securing your account. Our platform provides services only to individuals aged 18 or older in accordance with Bangladeshi law, so collecting age verification information is necessary. Some details from a valid government-issued ID may be required for the security of financial transactions. The information you provide is always stored using encrypted methods and is protected from unauthorized access.
Financial & Transaction Information
E999 collects the necessary payment information to process deposits and withdrawals. Relevant information is securely processed during transactions made via bKash, Nagad, Rocket, or bank transfer. We do not store full credit or debit card numbers, and sensitive financial information is always kept encrypted. Transaction history is retained for a specified period to prevent fraud and ensure financial security. Our financial data processing is conducted in accordance with international security standards.
User Activity & Device Information
While you use the e999 platform, we collect general information such as your IP address, browser type, operating system, and device details. Information about which games you played, how long you were on the platform, and which features you used most helps us improve the quality of our service. This information is used for aggregate analysis and is not sold to target any specific individual. Cookie and session data are used to streamline your login experience and ensure security. You can manage cookies from your browser settings, though this may affect the functionality of certain features.
Sharing Information with Third Parties
E999 never sells your personal information to advertisers or third parties for commercial purposes. However, limited necessary information may be shared with trusted partners for payment processing, identity verification, and technology services. All such partners operate under strict confidentiality agreements and are not permitted to use your information for their own purposes. Information may be provided as required to meet legal demands from Bangladeshi laws and regulatory authorities. Additionally, in the event of structural changes to the company, arrangements will be made to transfer data after notifying users in advance.
Your Rights & Controls
Every user of e999 has the right to access, correct, and delete their own data when necessary. You can update your profile information at any time from your account settings. If you wish to close your account, contact our support team and your data will be deleted within a reasonable timeframe, though some information may be retained for a specified period due to legal obligations. To opt out of marketing communications, use the unsubscribe link in any email. We treat all privacy-related requests with the utmost importance and strive to resolve them promptly.
Data Retention Period & Policy Changes
We retain your information only for as long as it is necessary to provide our services or to fulfill legal obligations. Information for active accounts is securely stored for the entire duration of platform use. Even after account closure, financial transaction records may be retained for several years in accordance with regulatory requirements. This privacy policy may be updated from time to time, and we will notify you of significant changes via email or through the platform. The latest policy will always be available on this page, and you can tell when it was last updated by checking the policy date.
Have more questions? We're here to help
For any questions about our privacy policy or your personal data, please visit our FAQ section. e999 is always by your side, ensuring a safe and transparent gaming environment. Our support team is always ready for users in Bangladesh and is committed to resolving any concerns you may have promptly. Register today and start enjoying the benefits of our secure platform.